FAQs
Have a question? Well, we have an answer!
Candy Questions
Just how much is 10 pounds of bulk candy?
Candy piece size varies greatly, but generally speaking, 10 pounds of unwrapped candy is about the size of a shoe box.
Check out this video for guidance: Bulk Candy Weights and Volumes Explained
Know the volume of your container? These popular candies include our handy "Candy Calculator" feature, which can tell you how many bags you need with just the click of a button!
We recommend that you share your shoe box of candy with others. Don't hoard the candy all to yourself.... that would be naughty.
I'm having a fabulous candy buffet at my wedding. How far in advance should I purchase my candy?
We recommend purchasing at least one month in advance of the day that you will need your candy. All of our products have a shelf life of at least 2 months. Your candy will remain fresh if you keep it sealed and stored at room temperature prior to the event. The one month period allows for UPS or mistakes such as losing your package in transit. It also allows you time to order morebulk candyif your initial quantity estimates are off. (Or if you binge on the candy yourself before the big day!) You can also learn more about candy buffets by checking out ourCandy Buffet Tips and Tricks.
The website says you sell jelly beans in a fifty-pound case, but I only want eleven pounds. Will you send me a smaller quantity?
Sorry, but we aren't licensed by the health department to open cases. All candy is shipped just the way we receive it from the manufacturer- we can't break open cases.
Will you send me a sample before I buy?
Again, we can't open cases, so we don't send samples.
How clean is your warehouse?
CandyWarehouse.com ensures that our warehouse is clean, tidy, and organized so that our customers always receive the freshest product in perfect condition. We have regular inspections by the Orkin Man for pests or any creatures that may try to meddle with our candy. Plus, our warehouse is always kept cool in our new temperature controlled warehouse which guarantees that our chocolates are not melted in any way.
What is the shelf life of candy?
You can read more about different candy's shelf lifehere.
I want to create a candy buffet for a party with 200 guests. How much candy and what types of candy should I order?
Please visit our Candy Buffet Builder and read our Tips & Tricks for useful information on what type of candy and how much candy to order for your special event. Get inspired by our candy buffet photo galleries, then dive in to the Buffet Builder and shop candy by Color, Type, and Occasion to create your own custom candy buffet.
Do M&Ms have contain any gluten, e.g. in starch ingredients? My husband has gluten allergy but there is no info on your website about this. Thank you.
All M&Ms are gluten free, except for Pretzel M&Ms (which contain wheat).
However, Mars manufactures most of their M&M products in the same factories, so there is always a chance of cross-contamination between the pretzel products and all the rest. While the chance is rather small, this is an important note to take into consideration for individuals who are very gluten sensitive.
Learn more aboutGluten Free Candy.
Do you have any delicious sugar free candy for diabetics?
We do! From chocolates to hard candies to gummies and everything in between, check out our delicious range of sugar free candies here:Sugar Free Candy
Is it possible to get ingredient/ food allergy information before ordering? We're planning on doing a candy buffet for a child's birthday with severe food allergies.
CandyWarehouse is not the manufacturer of any of the products on our website, so we would not be able to provide you with any specific ingredient or allergen information. We would suggest that you contact the manufacturer directly to get the most reliable and up-to-date information.
What is the most popular candy sold at CandyWarehouse.com?
We have a number of top-selling items, due simply to the wide variety of candy for different holidays, seasons, and special occassions. Thus, best sellers often vary from month to month. But if you want to check out what's hot at the moment, you can always take a peek at the Top Sellers tab on our homepage!
When an item says out of stock, how long does it take to be in stock?
To make sure our candy stays as fresh as possible, we run out of inventory from time to time. When that happens, the arrival date of new sweets is dependent upon many factors, but the best option is to enter your email address into our inventory alert system. Then we will automatically email you as soon as the item is back in stock in our warehouse. Somebulk candywill be on order the second they’re running low, so those might be back in stock in a matter of days. Other candies are seasonal and are only available at certain times of the year. In these cases, it may take months. In some instances, extenuating circumstances may have prevented a candy from being produced a certain year, or the candy may have been discontinued by the manufacturer. Permanent discontinuations are typically marked as such on the product page. In short, there’s no exact time frame in which you can expect a product to return to our warehouse, so if you have specific questions, feel free tocontact Customer Carefor more information.
My candy showed up in the mail, but it’s hard as a rock! I didn’t order hard candy… what gives?
Certain candies (such as chocolates, gummies, and caramels) are capable of freezing during the shipping process, so during cold weather months, they may do just that! Remember, any candies marked "meltable" are also susceptible to chilly temperatures. So if your candy happens to arrive a little harder than you expected, just set it out in a room temperature environment and allow it time to thaw. Note: It may take up to 48 hours for candy to return to normal, but rest assured that its quality has in no way been compromised!
Do you have gluten-free candy?
Yes, we sure do! Look for the gluten free certification symbol on any product page to determine if a certain candy makes that claim. But keep in mind that not all gluten free items are marked as such on the packaging, though they have been certified as such by the manufacturer.
Learn more aboutGluten-Free Candy.
Is all of your candy made in the USA?
Our immense bulk candy store offers sweets manufactured from all over the world. That being said, most of the candy we sell is made in the USA. Most product information pages list the country of origin unless we don't know for sure where the candy is made. Some manufacturers make products in different factories in different countries, so we can't know exactly where those candies are produced. Happy shopping!
Do you have gummy bears without corn syrup?
Hello,
At this time, all of our gummi bears contain corn syrup, even the organic ones. We did carry some by Surf Sweets that used Organic Tapioc Syrup as an alternative to corn syrup, but they have been discontinued. Unfortunately corn syrup it is a necessary ingredient when making gealtins that seems to be better than any alternatives as per manufacturer testing. Best to you on finding a corn-syrup free gummy!
Have a sweet day! :)
The Candy Elves
Does your classic gumball machine take the bigger gum ball or just the small ones?
Sorry, the classic gumball machine accepts only small gumballs with a diameter of about 0.5 inch.
I want to order chocolate for party favors but my event is a month from now. Can I put the chocolate in the fridge until then?
Absolutely not. Putting chocolate in a refrigerator will cause the chocolate to bloom, meaning the cocoa butter in the chocolate will rise to the top and give the chocolate a white coating which does not look appetizing. Although completely safe to eat, the chocolate will not be presentable. To preserve the quality of chocolate, the best solution is to store it in a cool, dry place (a temperature of 65 degrees Fahrenheit and low humidity).